Enter your Mednet username and current password to get started. When off the Mednet network, multi-factor authentication (MFA) is required to change your password/passphrase.

Prepare for changing your password and avoid lockouts by reviewing the steps below.

Before you change your password/passphrase​

1. Close Outlook.
2. Gather mobile devices used to connect to the UCLAHealthSecure wireless network or access your Mednet email.

After you change your password/passphrase

3. Lock your computer, and log back in using your new password/passphrase​.​
4. Update your login for O365 on your mobile devices​.
5. Clear Cache and Cookies on your browser. Note: shared computers will automatically clear.​

If you're on VPN, follow these step-by-step instructions.

If you do not know or remember your Mednet username or your current password, call Customer Care at 310-267-CARE (2273). Specialists are available 24/7 to provide support.